Individual Lending

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TOOLBANK MEMBER LOGIN

BECOME A TOOLBANK MEMBER

INDIVIDUAL LENDING PROGRAM

 

Before borrowing ToolBank tools, you’ll need to become a ToolBank Member. The process is free and only takes a couple of minutes. Click here to get started.

    OUR TOOLBOX INVENTORY

     

    Click here to view the complete list of tools and equipment available to borrow. This list also includes the weekly tool handling for each tool.

    MEMBER LOGIN

     

    Order tools for your next project, schedule a return, update your account, and more through our online portal. Click here to login.

    New Members

    Before borrowing ToolBank tools, you’ll need to become a ToolBank member and verify that you’re a not-for-profit organization. The process is easy and doesn’t cost a thing! All you need to do is complete our brief online application and we’ll quickly review. Currently, only not-for-profit organizations are eligible for a ToolBank membership, such as:

    • Nonprofit/Charitable/Tax exempt organizations
    • Schools and PTAs/PTOs
    • Neighborhood associations
    • Faith-based groups
    • Civic organizations
    • Government agencies

    A 501(c)3 tax exempt determination letter is not a requirement for ToolBank membership.

    Membership Eligibility

    Click here to learn more about Membership Eligibility. This document covers our eligibility policy, acceptable forms of documentation, and provides answers to our most frequently asked questions about applying for a ToolBank membership.

    MEMBERSHIP AGREEMENT

    Click here to review our Membership Agreement. You will be asked to sign a hard copy of this document at the time of your first tool pickup.

    SERVICE POLICY

    Click here to review our Service Policy. This document covers tool lending policies and procedures, as well as best practices to avoid unnecessary fees. Click here to learn more about our fees.

    Apply for a Membership Today

    TOOLS AS SOON AS TOMORROW

    Complete applications are usually approved in less than 24 hours. Once your application is approved, your agency is immediately eligible to borrow tools. Members can submit a tool order at any time by clicking the ‘Order Tools’ button to the right. It’s fast and easy, and ToolBank staff will contact you as soon as possible to confirm your order and pickup appointment.

     

    TOOLBANK FEES

    Member Agencies pay a Tool Handling Fee equal to 3% of the retail value of each tool borrowed per week. Tools may be borrowed from one to eight weeks. Click here to see the handling fee by tool type.

    Overdue tools accrue late fees at 6% of the retail value of each tool borrowed value every week until the tools are returned, replaced, or its replacement cost is paid in full

    Member Agencies are assessed a replacement cost in the event that a tool is declared lost, parts are missing, or the tool is broken or no longer usable due to misuse or abuse. We do not charge replacement fees for tools broken during their intended use, so long as the broken tool is returned.

    Member Agencies are assessed a cleaning fee if tools are returned excessively dirty or returned with dried paint, caulk, mud, or other substances. Agencies are given the opportunity to clean tools before fees are assessed.

    For question related to our fees or to get an estimate of what your project might cost, give us a call at (804) 219-0606 or email our Executive Director, Toby Vernon, at toby.vernon@toolbank.org.

    A Few Quick Things to Note

    Before you begin your application, please note the following:

    • Please be prepared to upload documentation of your not-for-profit status while applying. 

    This serves as proof of your eligibility to borrow ToolBank tools. Please refer to the Membership Eligibility FAQ to view acceptable forms of documentation.

    • Our online application is optimized for Internet Explorer 10 in Compatibility Mode. 

    Please click here for instructions on Compatibility Mode.

    • Please remember to write down your password. 

    The application process creates a user account for you in our online tool ordering system, which is how you will order tools and manage your account.

    If your agency is eligible to become a ToolBank member and you have documentation of your not-for-profit status handy, then click the ‘Apply Now’ button below to begin your membership application. If you have any questions or need assistance, please contact Toby Vernon, Executive Director, at (804) 219-0606 or toby.vernon@toolbank.org.

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