ToolBank USA – Frequently Asked Questions

Curious about how ToolBank USA works or how to get involved? We’ve gathered answers to the most common questions about our nonprofit tool lending program, including how organizations can borrow tools and equipment, how ToolBank Disaster Services supports disaster response and recovery, and how to partner with or support ToolBank USA. Explore below to learn how we equip nonprofits and community organizations across the country with the tools they need to complete high-impact projects.

About ToolBank USA ℹ️

What is ToolBank USA?

ToolBank USA is the national nonprofit supporting a growing network of ToolBank affiliates across the country. Our mission is to equip community-based organizations with access to the right tools, equipment, and support they need to serve their communities efficiently and cost-effectively.

What is a ToolBank?

A ToolBank is a local nonprofit that lends tools and equipment, often valued at millions of dollars, to charitable organizations for a minimal handling fee. From community cleanups to large-scale volunteer events and home repairs, ToolBanks make high-impact work possible.

How does the ToolBank network operate?

ToolBank USA provides centralized support, resources, and operational infrastructure so affiliates can focus on delivering excellent customer service and maximizing community impact. We serve as the network’s knowledge base, training hub, and connector.

What is ToolBank's Building Change Program?

Building Change is ToolBank USA’s national engagement initiative that brings together corporate partners, volunteers, and community organizations to complete high-impact service projects. Through Building Change, participants gain hands-on opportunities to support meaningful work, while ToolBank provides the tools, equipment, and expertise needed to get the job done efficiently.

Whether it’s a single-day volunteer event or a multi-site effort, Building Change helps transform communities while strengthening teamwork and a sense of purpose. Visit our Building Change page to learn more about how to get involved and bring a project to your community.

ToolBank Disaster Services (TDS) 🌩️

What is ToolBank Disaster Services (TDS)?

ToolBank Disaster Services (TDS) deploys staff, trailers, and thousands of tools to communities impacted by disasters at no cost to the organizations conducting cleanup, recovery, and rebuilding work.

Who qualifies for Disaster Services support?

Any nonprofit, volunteer group, relief organization, or community-based partner working on disaster response or recovery can request assistance.

How quickly can ToolBank Disaster Services deploy?

Deployments vary based on the severity of the event, location, and the needs of partners on the ground. Our team is built for speed and can mobilize quickly, as long as it is safe to enter the disaster-impacted area. We strive to deploy within 48 to 72 hours after a disaster.

What types of tools are provided during disasters?

Chainsaws, wheelbarrows, debris sleds, tarps, PPE, muck-out tools, clean-up equipment, fans, shovels, fubars, power tools, and so much more, depending on the type of disaster. Everything needed for debris removal and emergency repairs.

Tool Lending Program 🛠️

Who can borrow tools?

ToolBanks serve charitable organizations such as nonprofits, schools, neighborhood associations, faith-based groups, and civic agencies engaged in community improvement or volunteer-driven work. Basically, any group with charitable work or intent can borrow ToolBank Blue Tools.

Can individuals borrow tools?

No. ToolBanks are designed strictly to support charitable organizations and mission-driven work, not personal projects, but we are exploring models that could make this possible in some of our markets. Individual tool lending would be subject to criteria and require participation in several on-site training sessions with a ToolBank staff member or a certified instructor.

How do I borrow tools?

All of our ToolBanks use an online tool ordering system, or Tool Order Manager (TOM), where organizations can browse inventory, place orders, and schedule pickups and returns. Contact your local ToolBank affiliate to sign up to become a member.

What kinds of tools are available?

Each ToolBank maintains a large, diverse inventory, including everything from power tools, drills, saws, ladders, wheelbarrows, to tables, chairs, tents, A/V equipment, and special-event equipment.

Are there fees associated with borrowing tools?

ToolBanks charge a small tool-handling fee, typically 3% to 5% of each tool’s retail value per week. These fees help sustain the tool-lending program, staff, and maintain the inventory, while remaining far more affordable than those of typical retail rental companies.

Interested in Starting a ToolBank 🧰

How can I bring a ToolBank to my city?

Communities interested in launching a ToolBank can work with ToolBank USA’s Replication and Sustainability Team. We guide potential partners, sponsors, and/or local governments through feasibility, planning, and implementation. Please use the form below to connect with our ToolBank team.

How do I get involved?

You can donate, volunteer, share our mission, or connect us with organizations that could benefit from access to our ToolBank tools. Local affiliates also welcome board members, committee members, and skilled volunteers.

Donors & Partners 💵

How are ToolBanks funded?

ToolBanks and ToolBank USA are supported by program revenue, grants, corporate partners, individual donors, and in-kind contributions.

Can my company donate tools or equipment?

Yes. Many of our affiliates rely on corporate partners for tool donations or sponsorships. We welcome conversations with organizations interested in supporting communities nationwide. Please fill out the form below to connect with our ToolBank team, so we can address any questions regarding your donation or sponsorship.

How do I make a financial contribution?

You can donate directly through our website or support specific campaigns such as Blue Tool Travels or Lace Up Like It’s 1995. Contributions support inventory management, strengthen ToolBanks and ToolBank Disaster Services, and enhance our national reach while expanding our staff as our network grows.

General Questions❓

Where can I find a ToolBank near me?

Visit our ToolBank Network page for a full list of active affiliates and service areas, or our ToolBank Disaster Services page for a list of TDS Hubs and locations, as well as individual links to our location pages with their local ToolBank staff member. Below is our interactive Google Map of our ToolBank Network.

How does ToolBank USA support local affiliates?

We provide training, shared technology platforms, operations support, brand development, disaster-deployment resources, data management, and a collaborative space for sharing best practices across the network.

Can ToolBank USA help with large volunteer events?

Yes. Whether through a local affiliate or through Disaster Services, ToolBanks excel at outfitting large-scale volunteer projects with the tools and support needed for success. Please use the form below to connect with our ToolBank team about an upcoming service project we can help support.

Have more questions about ToolBank USA and our network? Contact us today.